Collection Of Data
Rokuactivate.tv collects data in order to analyze it for the improvement of our services. Your information is stored in the data-bases as backup.
Here’s what we collect and we use them.
General User Details
We collect general detail of the users such as the name, communication channel – Email or phone number, any record of previous communication – all of these are kept strictly confidential and is only used for the purpose of delivering our services.
Information of the Device Used:
Apart from the generic user details, the information of the device used to visit our site is collected by us for the improvisation of operational states and the user experience of our site. And, also to resolve any possible issues.
Information related to Errors
We collect various error reports of the issues that user is experiencing to make a diagnosis, to ensure that right fixes and troubleshooting tips are implemented.
Terms Related To Our Services
During the assistance, tech might need remote access of your system. This allows the technicians to fix issues remotely and in the least possible time. With the 100 % secure and legit remote tools for this. Our tech doesn’t access your confidential or private data.